Community Bridges

Community Bridges is First in New Hampshire Awarded National Accreditation for Excellence in Person-Centered Services

Date posted: March 5, 2015

March 5, 2015
Contact: Tish Casey
Creative Co-op
(603) 658-1600

Concord, New Hampshire (March 5, 2015) – Community Bridges, a leading non-profit organization committed to advancing the integration, growth and interdependence of people with disabilities within their home communities, today announced that it is the first New Hampshire organization to achieve Quality Assurances Accreditation by the Council on Quality and Leadership (CQL).

The three-year accreditation from Towson, Maryland-based CQL brings national recognition to Community Bridges for its commitment to excellence in person-centered services and supports on behalf of those affected by disabilities. Community Bridges successfully completed a rigorous process of comprehensive evaluations, workshops, on-site visits and stakeholder interviews to embed person-centered practices more deeply into its mission.

“We’re very proud of the New Hampshire systems that have given us a strong foundation for pursuing this accreditation,” said Roy Gerstenberger, executive director of Community Bridges. “CQL stands out as an organization that has really focused for many years on a person-centered approach, and the process of accreditation was a learning experience in itself.” Gerstenberger added, “As they say in person-centered thinking, it’s better lives, not better paperwork.”

During the accreditation process, CQL came away with a powerful impression of the innovative solutions offered by Community Bridges, as well as the leadership demonstrated by New Hampshire compared to other states nationwide.

“This was an exciting journey for CQL, as Community Bridges is our first organization accredited in the State of New Hampshire,” said Becky Hansen, CQL vice president of accreditation and training. “We are so proud of Community Bridges for their Quality Assurances Accreditation, but it’s only the beginning of our journey together.”

Gerstenberger agreed, noting that “It’s not just about pretty scores or checkmarks, but actual changed lives. That’s what we’re passionate about at Community Bridges.”

To learn more about CQL and get details about the accreditation process, visit

About Community Bridges

Part of the area agency system in the State of New Hampshire and serving communities throughout the central region of the Granite State, Community Bridges is a leading non-profit organization providing individualized, person-centered support to people of all ages who are affected by disabilities and those who care for them.

Nationally recognized for its innovative solutions and passionate about improving lives, Community Bridges provides services for individuals affected by developmental impairment, injury and aging, working to match those in need of care and their families with the best opportunities for enriching their lives and the lives of others as active members of the community. Services are available for a variety of needs, including Early Childhood Services, Residential and Day Services, Career Development, Case Management, Shared Living, Self-Directed Services and Individual and Family Support.

For more information about Community Bridges, please call 603-225-4153 or visit

Community Bridges is a non-profit agency serving the communities of central New Hampshire. Disability is a natural part of the human experience and may occur as a result of developmental impairments, injury, or aging. We advance the integration, growth, and interdependence of people with disabilities in their home communities in ways that promote their ability to have positive control over the lives they have chosen for themselves.