Protection Policies
The policies below are to ensure your rights are protected.
Privacy Policy
We have created this statement to demonstrate our firm commitment to your privacy. We do not collect personally identifying information about you when you visit our site, unless you choose to provide such information to us. Providing such information is strictly voluntary. This policy is your guide to how we will handle information we learn about you from your visit to our website.
False Claims Prevention and Whistleblowers Policy
This Policy serves to inform Community Bridges' contractors, agents, and employees of the provisions, penalties, and whistleblower protections associated with the Federal and State False Claims Acts, to remind contractors of our good faith efforts to prevent and detect false claims, and to remind employees and inform agents of our Compliance Program.
How to File a Complaint
We are required to provide information on the rights of clients receiving developmental and acquired brain disorder services in the State of New Hampshire to all the people we serve, both verbally and in writing. We do this annually at the Individual Service Plan meeting. We have provided three documents to assist you with familiarizing yourself with your rights. We have also included the process for making a complaint if you believe your/your family member’s rights have been violated.
Complaint Investigation Response to Recommendations
Providers must use this template to provide recommendations in response to a complaint.
New Hampshire’s Rights & Responsibilities Booklet For Individuals Receiving Developmental or Acquired Brain Disorder Services
This booklet guides those receiving services to understand their rights and responsibilities when engaging in services.
Committed to providing nondiscriminatory services.
Community Bridges is committed to providing equal services and does not discriminate based on race, sex, color, pregnancy, religion, disability, age, veteran status, sexual orientation, marital status, or any other legally protected status. If you believe that a representative of Community Bridges has discriminated against you while acting in their official capacity, you have the right to file a complaint by contacting the Department of Health and Human Services Office of the Ombudsman at Ombudsman@dhhs.nh.gov or by calling (603) 271-6941, or toll-free (800) 852-3345.
