Community Bridges

Community Bridges Participates in NH State-wide Lean Summit

Date posted: September 24, 2012

September 24, 2012
Contact: Cathy Donohue, Account Manager
Millennium Integrated Marketing
877-873-7445 ext. 204

(Concord, New Hampshire) – Community Bridges, an agency that advances the integration, growth and interdependence of people with disabilities within their home communities, announced today Tracey Lonergan, director of administrative operations, participated in the Lean Process Improvement Summit, moderated last week by Governor John Lynch, Commissioner Christopher Clement (Transportation), and Commissioner Thomas Burack (Environmental Services).

More than 300 people from a variety of state agencies, private sector businesses and more attended the event, which was designed to share knowledge and experiences regarding the growing implementation of Lean practices across the state.

Lonergan contributed to a panel made up of private sector companies where she shared why Community Bridges chose to implement Lean Process Improvement, what challenges they faced, what their initial outcomes have been, and what advice they would give other agencies that are considering the adoption of Lean management practices. She also participated on a panel that judged the Outstanding Work in Lean Process Improvement, an award given out to a state agency for a Lean project they have undertaken.

“As a mission-focused organization, Community Bridges is continually looking for ways to improve and enhance the way we do business so that we can operate as efficiently and cost-effectively as possible,” said Lonergan. “Creating efficiencies and savings allows us to redirect resources to activities that bring us closer to meeting our mission.

One of the great outcomes of Lean is that it empowers employees, the ones who are actually doing the work, to solve problems by tapping into their creativity, skills and experiences. Employees generally know the best way to solve problems, but typically aren’t asked for their input. One of the great indirect outcomes of Lean is an increase in employee morale and job satisfaction.”

About Community Bridges

Community Bridges advances the integration, growth and interdependence of people with disabilities within their home communities. By managing a support network of community resources, Community Bridges matches individuals with disabilities to opportunities that help them realize their greatest potential through an individualized plan.

Serving individuals with disabilities of all ages and financial backgrounds, Community Bridges is a not-for-profit organization that solidifies funding and fosters relationships with a trusted network of organizations throughout the community to ensure the best opportunities for individuals in the areas of Early Childhood Services, Residential and Day Services, Career Development, Homecare Services, Self-Directed Services, and Individual and Family Support. For more information call 603-225-4153 or visit

Community Bridges is a non-profit agency serving the communities of central New Hampshire. Disability is a natural part of the human experience and may occur as a result of developmental impairments, injury, or aging. We advance the integration, growth, and interdependence of people with disabilities in their home communities in ways that promote their ability to have positive control over the lives they have chosen for themselves.